Return Policy

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Eligibility:

If you wish to return a parcel, you must request the return within 3 Days after receiving the parcel. After 3 Days, the return request may not be accepted.

Verification Process:

Once the returned parcel is received, our team will verify and inspect the product. After successful verification, the refund will be processed.

How to Return:

To initiate a return, contact us at friendzmart8@gmail.com for return authorization and instructions.

Return Method:

You can return the parcel by following these steps:

• Visit your nearest post office or courier service.
• Send the parcel back to our return address provided by our support team.
• Ensure the product is properly packed in its original packaging.

Deduction Charges:

When a refund is issued, PKR 350 will be deducted as delivery charges. The remaining amount will be transferred to your bank account or payment method.

Exceptions:

Some items may not be eligible for return or refund depending on their condition.

Contact Us 📧

For questions or to initiate a return, contact us:

Email: Friendzmart8@gmail.com

WhatsApp: +92 313 0897069

Thank you for shopping with FriendzMart! 🌟